Course curriculum

  • 1

    Welcome to the course!

    • How to use this course

  • 2

    Presentation: Delighting Your Donors

    • Delighting Your Donors

  • 3

    Additional Resources

    • Delighting Your Donors - Slides

    • Sample Donor Care Plan

    • Sample Donor Survey Questions

    • Sample Phone Call Script

    • Sample Donor Impact Report 1

    • Sample Donor Impact Report 2

    • Sample Donor Impact Report 3

    • Donor Care Program Evaluation